Shipping Policy

How to enjoy free shipping?

Peninsular Malaysia - with minimum spending of RM150
Sabah & Sarawak - with minimum spending of RM250
Singapore - with minimum spending of RM500
 

The shipping rates:
Peninsular Malaysia - RM 7
Sabah & Sarawak - RM 13

We deliver internationally to Singapore with a flat rate of RM 30.

 

Once your order is confirmed, we will process your order within 24 hours and ship within the next 24 hours.
 

The estimated delivery time is 1-3 working days for West Malaysia and 3-5 working days for East Malaysia. For Singapore, the estimated delivery time takes 5 - 8 working days.

 

NOTICE: During mco period, there will be a delay in delivery to East Malaysia. It might takes up to 14 days for you to receive your parcel. 

 

Chixxie uses Ping-U courier service for West Malaysia and Poslaju courier service for East Malaysia.

 

**Free shipping is not applicable during promotional period unless otherwise stated. 

 

Same Day Delivery (Within Klang Valley)


Chixxie also provides same day delivery via Lalamove or Grab within Klang Valley area. To arrange for same day delivery:

  1. Whatsapp us at +6017-6588033 to check on time availability
  2. Order and Check Out on website by selecting "Same Day Delivery" option.
  3. We will then send our location to you to arrange for your preferred delivery service (Lalamove/Grab).
     

Delivery fees are borne by customer. Chixxie will not be responsible if your parcel is damaged or lost during the transit.

 

Self-Collection Service
 

Chixxie offers self-collection service from our office at Subang Jaya. To arrange for self-collection:

  1. Whatsapp us at +6017-6588033 to check on day and time availability
  2. Order and Check Out on website by selecting "Self-Collection" option.
  3. We will then send our location for self-collection once payment is made and self-collection is arranged.

 

Self-collection is stictly by arrangement only. We do not provide Cash-On-Delivery service (COD).